Manage Subscription
Manage your subscription
Skip, pause, change your frequency, update your address, or cancel — email our team and a real person will sort it and confirm by reply, usually within 24-48 hours.
Why families stay subscribed
A balanced gut is built with daily consistency — and your subscription is what makes consistency effortless. Here's what you keep by sticking with it.
Consistency does the work
Gut support builds over weeks of daily use, not overnight. Stopping and starting means starting over — staying subscribed keeps the routine (and the progress) going.
Never run out
Your next bottle arrives before the last one's finished. No re-ordering, no gaps in the routine, one less thing on your plate.
Your price stays locked in
Subscribers keep their rate. If prices rise for new customers, yours doesn't move while you're subscribed.
Bottles piling up? Skip or pause
You never have to cancel to take a break. Skip a delivery or pause for as long as you like, and pick back up whenever you're ready.
Every order covered for 75 days
Our risk-free guarantee applies to every renewal, not just your first order. If you're ever not happy, email us and we'll make it right.
Priority support
Subscriber emails jump the queue. A real person handles your request and confirms by reply — no bots, no phone trees.
What would you like to do?
Whatever you need, it's one email: tell us your order number, the email used at checkout, and what you'd like changed. We'll do the rest.
Skip my next order
Take one cycle off — you won't be charged for that renewal.
Email us →Pause my subscription
Take a break for as long as you like — restart whenever you're ready.
Email us →Change frequency or quantity
More gummies, fewer gummies, or a different delivery rhythm.
Email us →Update my address
Moving house? We'll switch all your future deliveries over.
Email us →Cancel my subscription
No hoops, no hassle — we'll cancel it and confirm by reply.
Email us →Something else
Billing questions, product swaps, anything at all — just ask.
Email us →Sorted in three steps
Email us
Write to hello@upairy.com with your order number, the email used at checkout, and what you'd like to do.
We make the change
Our team actions it on your subscription — subscription emails get priority, and we reply within 24-48 hours.
You get confirmation
We confirm by reply so you know it's done. Nothing changes until you hear back from us — and you always will.
Renewal protection: email us before your billing date and you won't be charged for that cycle. If a renewal ever slips through while you're waiting on us, we'll refund it in full — no questions asked.
Every subscription email is read and actioned by a human — most within 24-48 hours on business days.
Prefer to do it yourself? Log in to manage your subscription online →